Microsoft Dynamics AX, CRM, NAV Online Training for IT professionals - Hyderabad

Microsoft Dynamics AX, CRM, NAV Online Training for IT professionals

KBS Training Institute provides certification oriented online training on Microsoft Dynamics AX, CRM, NAV Online Training across the world. We Provide online training on MS Dynamics all courses certification training programs. Apart from the course content training we will also be guiding our students on certification path and exams. KBS Training Institute provides real-time and placement focused Microsoft dynamics training in all over the world. Our ms dynamics crm AX NAV CRM course includes basic to advanced level and our Microsoft dynamics course is designed to get the placement in good MNC companies in all over the world as quickly as once you complete the MS dynamics certification training course. Our MS dynamics trainers are ms dynamics AX CRM NAV certified experts and 9 years experienced working professionals with hands on real time multiple Microsoft Dynamics projects knowledge.

KBS Training Institute Microsoft DynamicsOnline Training all over the world such as throughout the world like Hyderabad, Bangalore, Mumbai, Chennai, Pune, Singapore, Malaysia USA, Canada, UK, France, Japan, Germany, Dubai, UAE, Newzeland, Australia, Middle East, GCC, UAE (Dubai, Abu Dhabi), Saudi Arabia, Qatar, Bahrain, Oman, Kuwait, etc…. we have real time experts they will teach the students both Microsoft Dynamics course through online. After training KBS Training Institute provides course certificate and supports the scholars for Resume preparation, mock interview, job placements and etc. We will provide study material CD and it is helpful for students.

Contact Details:

KBS Training Institute,

+91 9848677004,

kbstraininghyd@gmail.com,

info@kbstraining.com,

India - Hyderabad - Bangalore.

Salient Features

• Training by real-time industry experts
• Project Oriented Methodology
• Topic-wise study material
• 24x7 Availability for doubt clarifications
• Example Case Studies
• Help with resume services, interview tips, soft skills, etc.

Course Content

Microsoft Dynamics Course Content

Introduction

• Benefits of Closed Loop Marketing
• Creating and Using Marketing Lists
• Marketing Campaigns and Quick Campaigns
• Quick Campaigns
• Introduction to Marketing Campaigns
• Creating a Marketing Campaign
• Creating and Using Campaign Templates
• Importing Leads

Implementing and Managing Marketing Campaigns

• Campaigns, Campaign Activities and Marketing Lists
• Creating and Using Email Templates
• Sales Literature, Products and Price Lists
• Distributing Campaign Activities
• Capturing and Viewing Campaign Responses
• Working with Campaign Responses

Analysis, Reporting and Goals

• Analyzing Marketing Information with Lists, Views and Charts
• Working with Reports
• Creating and Managing Marketing Goals
• Creating Charts
• Customizing and Working with Dashboards

Sales Management in Microsoft Dynamics

• Introduction
• Overview of the Sales Process in Microsoft Dynamics CRM
• Core Records in the Sales Process
• Tracking Competitors and Managing Sales Literature
• Working with Leads
• Working with Opportunities
• Sales Processes, Workflows and Dialogs

Working with the Product Catalog

• The Product Catalog and the Sales Process
• Unit Groups
• Adding and Maintaining Products
• Creating, Maintaining and Using Price Lists

Sales Order Processing

• The Microsoft Dynamics CRM Sales Order Process
• Opportunities, Quotes, and the Sales Process
• Working with Orders
• Working with Invoices

Analysis, Reporting and Goals

• Analyzing Sales Information with Lists, Views and Charts
• Working with Reports
• Exporting Sales Information to Microsoft Office Excel
• Creating and Managing Sales Goals
• Creating Charts
• Dashboards

Service Management in Microsoft Dynamics

• Introduction
• Getting Started with Service Management
• Cases and the Service Management Process
• Queues and Contracts in Service Management
• Working with Cases in the Case Grid

Working with Cases and Contracts

• Creating Case Records
• Working with Cases
• Contracts and Contract Templates
• Creating and Working with Contracts
• Using Contracts with Cases

Using the Knowledge Base

• Article Templates
• Creating, Approving and Publishing Articles
• Using and Searching the Knowledge Base
• Cases and Knowledge Base Articles

Working with Teams and Queues

• Introduction to Teams
• Introduction to Queues
• Creating and Managing Queues
• Working with Queues and Queue Items
• Using Workflows with Queues

Analysis, Reporting and Goals

• Service Management Reports
• Service Management Charts and Dashboards
• Goal Management for Service

Service Scheduling in Microsoft Dynamics

Introduction

• Service Scheduling Overview
• Service Scheduling Scenarios
• Service Scheduling Process
• Working with Service Activities and the Service Calendar
• Closing, Canceling, or Rescheduling a Service Activity
• Using Charts and Reports to Analyze Service Activities

Advanced Topics

• Understanding the Service Activity Scheduling Engine
• Resources, Services and Selection Rules
• Incorporating Customer Preferences
• Resource and Service Capacity Requirements
• Understanding Sites and Same-Site Requirements

Microsoft Dynamics Customization and Configuration

• Business Units and Security Roles
• Business Units
• Managing Business Units
• Security Features

Configuring Users and Teams

• User Management Overview
• Adding and Maintaining User Accounts
• Team Configuration

Customizing Microsoft Dynamics CRM Overview

• Customization Methodology
• Who can Customize Microsoft Dynamics CRM?
• Types of Customizations
• Types of Customizations - Solutions

Customizing Fields

• Customization Concepts
• Field Data Types
• Field Properties
• Creating Fields
• Creating Option Sets

Customizing Entities

• Entity Concepts
• Modifying Custom Entities

Customizing Relationships and Mappings

• Types of Entity Relationships
• Creating Entity Relationships
• Entity Mapping

Customizing Forms, Views and Charts

• Basic UI Customization Capabilities
• View Customization Overview
• Charts
• Form Customization Overview
• Other Form Objects
• Creating New Forms

Configuring Field Security

• Field Security Scope
• Field Security and Other Security Methods

Configuring Auditing

• Enabling Auditing
• Viewing Audit Data
• Managing Audit Partitions

Configuring Solutions

• Solutions Review
• Exporting and Importing Unmanaged Solutions
• Exporting and Importing Managed Solutions

KBS Training Institute is the NO.1 Microsoft Dynamicstraining Institute and it provides best quality online training. We provide online training to scholars, experts and any person who is interested to learn about Microsoft Dynamics. Our training team are highly qualified experts who have hands on real time experience in MS Dynamics Middleware. KBS Training Institute provides Oracle Apps Fusion Online training all over the globe such as Hyderabad, Bangalore, Mumbai, Chennai, Pune, Singapore, Malaysia USA, Canada, UK, France, Japan, Germany, Dubai, UAE, Newzeland, Australia, Middle East, GCC, UAE (Dubai, Abu Dhabi), Saudi Arabia, Qatar, Bahrain, Oman, Kuwait, etc….

Contact Details:

KBS Training Institute,

+91 9848677004,

kbstraininghyd@gmail.com,

info@kbstraining.com,

India - Hyderabad - Bangalore.